Ontario Property Management Questions & Answers
Have questions about property management, tenant rights, or landlord responsibilities in Ontario? Our licensed paralegals and Realtors® at OLH Property Management answer the most common questions landlords ask across the province. Learn how to manage rentals legally, protect your income, and stay compliant under Ontario’s Residential Tenancies Act (RTA).
🏠 General Ontario Property Management Questions
How much do property managers charge in Ontario?
Most Ontario property managers charge between 6%–10% of monthly rent or a flat rate depending on the level of service.
At OLH, we offer transparent flat-rate property management plans starting at just $59/month.
Do property managers in Ontario need to be licensed?
Yes. In Ontario, property managers who perform leasing or rental transactions must be licensed Realtors®.
OLH goes further — all of our property managers are both licensed Realtors® and licensed Paralegals, ensuring full legal compliance.
What services do property management companies provide?
Typical services include tenant screening, leasing, rent collection, maintenance coordination, and legal representation.
OLH adds full LTB protection and rent guarantee coverage for landlords.
Is it worth hiring a property manager in Ontario?
Yes — a licensed property manager can save you time, prevent legal mistakes, and handle difficult tenants.
Many Ontario landlords choose OLH Property Management for professional rent collection,
maintenance oversight, and legal enforcement.
Can I manage my rental property myself in Ontario?
Yes, but you must comply with the Residential Tenancies Act (RTA) for all notices, rent increases, and evictions.
Many landlords use our Landlord Self-Help Hub for guidance and legal document templates.
💼 Leasing & Tenant Screening Questions
What is included in tenant screening in Ontario?
Screening includes credit, income, employment, and reference verification.
OLH uses LandlordEzy.ca for secure, legal-grade screening to ensure qualified tenants.
Where are Ontario rental listings posted?
Licensed property managers post listings on Realtor.ca / MLS® and syndicate to major rental websites.
All OLH tenant placements include full MLS exposure for maximum reach.
Can landlords charge an application fee in Ontario?
No. Ontario law does not allow separate application fees, but landlords may charge a refundable key or deposit
within legal limits. Screening costs are usually included in property management services.
How long does it take to find a tenant?
In Ontario’s current rental market, most properties lease within 2–4 weeks if priced competitively
and properly marketed on MLS®. OLH provides professional advertising, showings, and pre-qualified tenant applications.
💳 Rent Collection & Payment Questions
How do landlords collect rent in Ontario?
Rent can be collected by e-transfer, direct deposit, or online portals.
OLH automates rent collection and deposits directly to landlords each month.
Can landlords charge late fees for rent in Ontario?
The RTA does not specify a fixed late fee amount, but reasonable fees are permitted if clearly stated in the lease.
At OLH, we encourage prompt payment through Equifax Rent Reporting — rewarding on-time tenants and holding late payers accountable.
What happens if a tenant doesn’t pay rent?
The landlord must serve an N4 Notice immediately and can file an L1 Application with the Landlord and Tenant Board.
OLH handles all legal steps under our Legal Guarantee Program and Rent Guarantee.
⚖️ Legal & LTB Questions
Can property managers represent landlords at the LTB?
Only licensed Paralegals can represent landlords at Ontario’s Landlord and Tenant Board.
OLH is the only integrated property management firm where all managers are licensed paralegals.
How long does the eviction process take in Ontario?
On average, non-payment eviction cases take 60–90 days depending on LTB scheduling.
OLH files cases immediately to minimize delay and lost rent.
Can a landlord evict a tenant for personal use?
Yes — landlords can issue an N12 Notice for personal or purchaser’s use under the RTA.
Specific notice periods and compensation apply. Our paralegal team ensures these notices are compliant.
What are Above Guideline Rent Increases (AGI)?
AGIs allow landlords to request rent increases above the government guideline for certain expenses or renovations.
OLH prepares and submits L5 Applications for AGI requests on your behalf.
🏘️ Windsor & Ontario Regional Questions
Do you manage properties outside of Windsor?
Yes — OLH provides full-service management across all regions of Ontario, including Windsor, Toronto, Mississauga, Ottawa, London, and more.
Our hybrid virtual and local teams deliver consistent landlord protection province-wide.
Does OLH manage multi-unit and apartment buildings?
Yes. We manage single-family homes, duplexes, and large multi-unit portfolios throughout Ontario.
Multi-unit pricing is customized based on property size and service level.
Does OLH offer rent guarantee for Ontario landlords?
Yes — our Rent Guarantee Program covers up to 3 months of unpaid rent per year,
backed by licensed paralegal enforcement and Equifax reporting.
What makes OLH different from other property management companies?
Unlike typical management firms, OLH combines licensed Paralegals, Realtors®, and Landlord Advocates under one system.
We handle rent, legal filings, tenant relations, and leasing — all in-house.
How can landlords contact OLH?
Landlords can text or WhatsApp 519-965-8487, or use our online contact form
to schedule a free strategy call with a licensed paralegal property manager.
Still have questions? Contact OLH Property Management or view our pricing plans to get started today.
